How serious is your CX approach?
Why is a CX success statement so important – and how do you draft one?
What does CX success look like in your organisation?“ Our top CX goal is to create an all-around customer experience.”
Why is a CX success statement so important – and how do you draft one?
A CX Statement is as important as your companies Vision/Mission and your CX statement needs to totally interwoven as the one can’t exist without the other.
Totaly agree with you Ray.