…#PeopleExperience. We talk much about #Customer Experience and #EmployeeExperience as well as about #Trust and there are many detailed topics behind… But what is the core?
At the end of the day the process needs to questioning the company structure and if it’s contemporary to still have sales and marketing departments or corporate goals for employees for example.
Everyone is talking about Digital Transformation. See my statements which gives the framework of what’s behind.
1:1 marketing is pretty old. But what’s next? What is new within the area of #CX (Customer Experience) and Digital Transformation? Do we need to think about personality, thinking and attitude here?