Just sit and wait while thinking about… (updated)
…#PeopleExperience. We talk much about #Customer Experience and #EmployeeExperience as well as about #Trust and there are many detailed topics behind… But what is the core?
Experience, Processes and Lateral Thinker
At the end of the day the process needs to questioning the company structure and if it’s contemporary to still have sales and marketing departments or corporate goals for employees for example.
What’s behind “Digital Transformation”
Everyone is talking about Digital Transformation. See my statements which gives the framework of what’s behind.
The Evolution of Marketing in Times of #CX & Digital Transformation
1:1 marketing is pretty old. But what’s next? What is new within the area of #CX (Customer Experience) and Digital Transformation? Do we need to think about personality, thinking and attitude here?
