CX Triumph Rests On People And Culture

- CX Triumph Rests On People And Culture: In the second article of his CX series, Johannes Ceh looks at the human and cukltural aspects of transformation into a customer-focused organisation, as well as the skills that go beyond pure digital.

CX Triumph Rests On People And Culture

In the second article of his CX series, Johannes Ceh looks at the human and cultural aspects of transformation into a customer-focused organisation, as well as the skills that go beyond pure digital.

Source: www.cmo.com

October 10, 2017Topic: Communication- Customer Experience- Digital- Trends, News & More

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