The Customer Experience Management Tool for CX Leader
CX Maturity Model
The One Customer Experience Management Tool That Every CX Leader Must Use
Customer experience (CX) leaders must reach for and achieve increasing and evolving levels of CX maturity. That’s why the one customer experience management (CEM) tool that every CX leader must use is a CX Maturity Model.


Source: https://www.forbes.com/sites/deniselyohn/2019/10/01/the-one-customer-experience-management-tool-that-every-cx-leader-must-use

Topic: Customer Experience- Communication- Digital- Tooling & More

(Click to share this post)

0 Comments
Inline Feedbacks
View all comments
Customer Experience & Digital Transformation