Bob Stutz talking about the CRM industry
My favorite CRM Playaz episode with Buffalo Bob Stutz with the analysts Brent Leary and Paul Greenberg
SAP’s #SAPPHIRENOW
Last week the big #SAPPHIRENOW took place. There are many topics they have had to address, while my focus was on the CX area. I was really looking forward to the keynote of Christian Klein.
SAPCXLIVE in Munich
Some days ago the #SAPCXLIVE took place in Munich. For me long expected to see what SAP is doing around CX. All in all a great event at the right time where CX importance is growing quickly.
Nearly 80% of consumers would end brand relationship over unauthorized data usage
SAP study reflects people are selective about what data they’ll share and why
