How to build empathy in business
Empathy in business shouldn’t be a situational response that companies trot out during crises. Instead, it should be core, foundational business value.
Empathy in business shouldn’t be a situational response that companies trot out during crises. Instead, it should be core, foundational business value.
Last week the big #SAPPHIRENOW took place. There are many topics they have had to address, while my focus was on the CX area. I was really looking forward to the keynote of Christian Klein.