Customer Journey Management in an Era of Disjointed Journeys

- Customer Journey Management in an Era of Disjointed Journeys: There is no single customer journey — there are myriad interactions that consumers experience on their way to final purchase.
Customer Journey Management in an Era of Disjointed Journeys
There is no single customer journey — there are myriad interactions that consumers experience on their way to final purchase.


Source: https://www.cmswire.com/customer-experience/customer-journey-management-in-an-era-of-disjointed-journeys/

Topic: Digital- Communication- Customer ExperienceTags: - -

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Customer Experience & Digital Transformation