What Is The Customer Experience Cloud? It used to be that organizations had individual clouds for their marketing and sales efforts as a way to pull together data, with each cloud holding information for just one area of the company. But just like the customer journey is changing, so too is how we manage it. Source: Forbes December 1, 2017Topic: Tooling & MoreTags: Cloud- Customer Experience- Customer Journey- Data- SaaS (Click to share this post)
