What are the learnings of the Pega CX study?
Another boring CX study? For sure not! Pega discovered 4 very important false narratives which underlines the core issue CX has today. A great starting point for a broader view…
Another boring CX study? For sure not! Pega discovered 4 very important false narratives which underlines the core issue CX has today. A great starting point for a broader view…
Now in its 5th year, the “State of Digital Transformation” report documents the evolving enterprise. As disruptive technologies and their impact on organizations and markets continue to progress, this research aims to demonstrate the shifts and trends that are shaping modern digital transformation.