Transformation is more than translation – How companies need to transform in times of CX
The differentiation between B2B and B2C is past. Thinking Customer Experience to the end, we need to think about eliminating sales and marketing…
UX, the digital revolution?
A new buzz-word which is very old is coming up: UX or User Experience What does this means? What’s behind this and why has it a new importance? UX is originally coming from software development. Within the digital age it get a much more powerful importance. We need to differentiate between 2 things, on the […]
