Customers want more: Expectations we must meet now

- Customers want more: Expectations we must meet now: Customer expectations are rising faster than steroid use in Major League Baseball (MLB) – and companies are responding even slower than the MLB. Wait much longer to meet customers’ new expectations and your company may see its reputation tarnished, too.

Customers want more: 5 new expectations you must meet now

Customer expectations are rising faster than steroid use in Major League Baseball (MLB) – and companies are responding even slower than the MLB. Wait much longer to meet customers’ new expect…

Source: www.customerexperienceinsight.com

December 17, 2017Topic: Communication- Customer Experience- Digital

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