Customer Experience and Employee Experience goes hand in hand… and trust is a key element. See this great video with Brian Solis and others.
Building Trust in Digital Business – Brian Solis
It now seems like a lifetime ago. Shortly before the onset of COVID-19 and my joining Salesforce as the Global Innovation Evangelist, I flew to London to participate in an expert panel on software defined networking (SDN) and the future of digital transformation. While digital transformation itself …
If you are interested in trust you should also watch the TED Talk from Frances Frei about How to build (and rebuild) trust”…
