The CRM industry: A new science for customer experience
- The CRM industry: A new science for customer experience: Mike Boysen details his realistic approach to customer experience, addressing the CRM industry on the “why” and the “how.”
The CRM industry: A new science for customer experience | ZDNet
Mike Boysen details his realistic approach to customer experience, addressing the CRM industry on the “why” and the “how.”


Source: https://www.zdnet.com/article/the-crm-industry-a-new-science-for-customer-experience/

Topic: Customer Experience- Trends, News & More

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Customer Experience & Digital Transformation