Data driven customer experience: Delivering value at the right time
Data-driven customer experience puts the customer first, delivering exactly what they need at just the right time.
Corona, the chance for our business
More business in times of Corona? The questions is…how? More telecommuting, more remote hiring capability, more distributed workforce vs HQ centric?
Transformation is more than translation – How companies need to transform in times of CX
The differentiation between B2B and B2C is past. Thinking Customer Experience to the end, we need to think about eliminating sales and marketing…
