A Paradigm Shift Is Fundamental To CX Success Businesses that understand that delivering great customer experiences should be their priority have a lot of hurdles to overcome. This two-part series discusses the transformation that has to take place, first and foremost, in our minds. Source: www.cmo.com October 2, 2017Topic: Communication- Customer ExperienceTags: Customer Ecpericence- CX (Click to share this post)
