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Customer Experience & Digital Transformation

My private blog - Thoughts, trends and news about Digital Transformation, Customer Experience, Change, Marketing and topics around.

Tag: Disruption

Disruption Starts with Unhappy Customers, Not Technology

A common misunderstanding of an important idea.

July 26, 2019| Topics: Change - Transformation- Communication- Digital- Trends, News & More

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Transformation: Enabling Change and We

Transformation: Enabling Change and We

Customer Conversion Strategy… the Transformation Framework

Customer Conversion Strategy… the Transformation Framework

THE FUNDAMENTAL NONSENSE… about AI

THE FUNDAMENTAL NONSENSE… about AI

Rock’n Roll is everywhere – Let’s dance!

Rock’n Roll is everywhere – Let’s dance!

Do you know why your #Transformation is no #Transformation?

Do you know why your #Transformation is no #Transformation?

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