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Entering a new era of Decentralized Customer Experience  

Decentralized Customer Experience with unforeseen value across industries Entering a new era of Decentralized Customer Experience (DCX) – Web3 unlocks the new market category of Decentralized Customer Experience with unforeseen value across industriesWith blockchain technology as its foundation, the rise of Web3 and associated token economics promises unprecedented and fundamental…

The supply chain: Critical to customer experience

Up and comer Sven Esser delves into not only how the ‘Supply Chain’ impacts the customer experience but what kind of new model the supply chain needs to adopt to not only fix the contemporary problems.
Customer Experience & Digital Transformation