Google is shutting down Google+ for consumers following security lapse
Posted on October 9, 2018
Blog
The friction between the customer and the brand 
What is a #CX Methodology and a #CX Strategy? 
Growth through Customer Experience – the Growth Map 
Coffee, Lisa and the Customer Experience 
From “Digital Transformation” to “Internet of Things” with the Customer in the middle 
Communication2025 
Digital Transformation: Road Work Next 5 Miles 
Transformation: Enabling Change and We 
What’s behind “Digital Transformation” 
About Vision, Mission, Values and Strategy 
Trust as the foundation for interaction